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Useful links when traveling to Iceland
What measures is Troll taking against the Virus to protect their travelers?
It has always been a part of our process to sanitize and keep our cars and gear clean but since the pandemic, we have updated all processes to make sure everything is clean and safe upon your arrival. Hand sanitizers are available on our buses and meeting points, buses and gear are disinfected between tours.
We follow all the guidelines from the health officials to do our part in fighting this pandemic as we want you to be safe while enjoying your time Iceland. If someone in the tour group starts to feel sick or shows symptoms, the guide will make sure all guidelines from the Icelandic Directorate of Health are followed. We keep you informed of any steps that need to be taken in that case.
Troll has always had a very flexible cancellation policy and will of course do what is possible to assist our clients in case of issues with their trips. You can read the conditions here https://troll.is/terms-and-conditions/ and as always be in touch with our team at [email protected] if you need any further information.