We are open for business - What you need to know post Covid - 19 SEE HERE

We are open for business – What you need to know

One of the top priorities of Troll has always been the safety of our travelers and our team has been doing a great job dealing with the pandemic that the world has faced and here we want to answer a few of the questions travelers might have when planning their trips to Iceland.

Is it safe? Is Iceland ready to be visited

The Icelandic Directorate of Health has been doing a great job during these difficult times and the country has only had a few new cases in the least 6 weeks, in the little over 2 weeks since the border opened and flights started there have been only 4 active cases of Covid – 19 and 19 people that have been confirmed to have had Covid but not contagious when tested.

Who can travel to Iceland?

As Iceland is a part of the Schengen Area Agreement only visitors from that area have been allowed to travel to Iceland but soon it will open to the residents of 15 other states outside of that area, here https://www.government.is/news/article/2020/06/30/Travel-restrictions-for-residents-of-15-countries-to-be-lifted-soon/ you can read more about these plans.

Here’s what you need to know about traveling to Iceland after June 15:

  • Before traveling to Iceland you’re required to fill out a pre-registration form that you can find at covid.is/english. The form asks you to provide your contact details and travel information to make testing at the airport faster and easier.
  • Upon entering Iceland, visitors will be able to choose from two options: get tested for coronavirus or go into two-week quarantine. The test will be free until July 1. After that, a single test will cost ISK 11,000 ( approx €70 or $80) if paid on site or ISK 9000 (approx €58 or $65) if paid in advance. Children born in 2005 or later are not required to get tested or quarantine.
  • If you choose to get tested for coronavirus, you can expect to get your results the same day. If you test negative, you won’t be required to quarantine and can go enjoy Iceland.
  • Visitors to Iceland will also be encouraged to install Iceland’s official contact tracing app Rakning C-19.

What measures is Troll taking against the Virus to protect their travelers?

It has always been a part of our process to sanitise and keep our cars and gear clean but since this started we have updated all processes for this to make sure everything is clean and safe when our clients arrive.

Hand sanitizers are available on our buses and meeting points for all our clients and guides to use before and after the tours.

All buses and gear is disinfected between tours.

We follow all the guidelines from the health officials to do our part in fighting this pandemic so our travelers can be safe to enjoy their trips to Iceland.

If someone in the tour group starts to feel sick or show symptoms the guide will make sure all guidelines from the Icelandic Directorate of Health and keep all travelers informed of any steps that need to be taken in that case.

Will the tour I have booked be operated?

We have updated all availability for our tours for this summer and winter and the tours listed as available will be operated as planned, if you have already booked and are not sure if your tour will operate feel free to to send us an email at [email protected] and our team will be happy to assist.

Cancellation policy

Troll has always had a very flexible cancellation policy and will of course do what is possible to assist our clients in case of issues with their trips, you can read the conditions here https://troll.is/terms-and-conditions/ and as always be in touch with our team at [email protected] if you need any further information.