2 Day South Coast & Glacier Hike

• Warm clothes (first layer)
• Waterproof outdoor clothing (second layer)
• Hiking boots (available for rent on booking)
• Gloves and hat
• Joy and happiness!

• For pickup, select your designated location in Reykjavík from the drop-down menu when booking; please inform us of your choice at least 42 hours in advance if you are unsure at the time of booking.
• Pickup is scheduled between 8:00 AM and 8:45 AM from your chosen point and is not available from Keflavík airport or outside the greater capital area.

• Suggested for this tour is 8 years old since there are some included activities following that restriction.
• For the glacier hike, minimum age requirement is 8, in additions, the minimum shoe size to be able to participate in the tour is EU 34. If children under those ages are on the tour, then an adult needs to stay with them while others do these activities.
• As per legal requirements, children aged six and below must utilise a child seat. Therefore, it is necessary to reserve a seat on the bus specifically for the child seat.

It is possible that your tour itinerary may be altered due to bad weather or road conditions. You will be notified of any changes either by email or by your tour guide. But do not worry, we will try our best to visit all the most beautiful places on our journey.

1. Customers traveling alone must pay a Single Supplement Fee during the payment process, as it is not possible for solo travelers to share a room with other solo travelers on this tour.
2. Reservations for 2 people: will be allocated a double room (supplement fee does not need to be paid unless you want another private room).
3. Reservations for 3 people: 1 triple room will be automatically allocated (supplement fee does not need to be paid unless you want another private room).
4. Reservations for 4 or more people: 2x Double Rooms will be allocated (supplement fee does not need to be paid unless you want another private room).

• A 24 hour cancellation policy applies. If you change or cancel your booking at least 24 hours from the departure time by sending a written email to info@troll.is. You will receive a full refund except the 3% card fee.
• In the case of cancellation of the tour by the operator because of extreme weather, road conditions or other factors, we will assist you with rescheduling the tour to another date or to another activity when possible (price difference might apply, if the new activity has a higher price)

• Order or availability of attractions may change due to road or weather conditions and we may have to adjust timings to the short daylight of winter days.
• The limit is one suitcase of 24 inches per person, but you can store your extra luggage in our office for 1750 ISK. It can be added as an extra fee at the time of booking, and is non-refundable upon payment in all cases.
• All luggage exceeding the standard limit must be stored at our office. If there is available space in the vehicle's trunk, we may bring them along (but the extra luggage fee is still required); otherwise, it will remain secured at the office.
• The Northern Lights are a sightseeing and a natural random phenomenon and cannot be guaranteed by the operator. The hotels are in prime locations to maximise the chances of seeing them. Keep in mind that the best time to see them is from September to April, depending on the weather conditions. If no Northern Lights have been seen during the tour, you are welcome to book a specific tour to the Northern Lights from Reykjavik, once your multi day tour has finished, please get in contact with us for more information and special discounts.
• Ice caves are a dynamic ever-changing natural phenomenon only accessible during winter time when temperatures drop below zero. Each year new unique caves are formed in different areas of the glacier. We visit a naturally formed ice cave during this tour. The photos on our website and social medias are from this winter season, but the ice cave we visit might have changed of appearance due to the dynamic nature of these formations.
• We strive to provide you with the best possible experience on our tours, and we hope you find this information helpful as you plan your trip with us.