Jökulsárlón Glacier Lagoon Kayak Tour

• Warm clothing to wear under the dry-suit that we provide
• Warm socks
• Gloves
• Sunglasses on sunny days
• Headwear

• Participants must be 14 years or older and maintain a reasonable level of fitness suitable for paddling.
• For safety and equipment reasons, the tour has weight and sizing restrictions (equipment accommodates guests up to 120 kg). Oversized people can expect having problems fitting our suits. Our biggest suits are the size of XXL.
• For safety, stability, and ease of handling, our tours primarily use tandem SIT kayaks (boats designed for two people). Single SIT kayaks are only utilized to accommodate single travelers or groups with an odd number of bookings. When booking, you select the number of participants, not the specific type of kayak. The guide will determine and allocate the kayak type (single or tandem) on location, based on the group configuration, and this cannot be requested in advance.

• Please meet us directly at our small box van, marked "Iceguide," located in the main Jökulsárlón Glacier Lagoon parking lot (GPS Coordinates: 64.048096, -16.178778). This is where you will receive all necessary equipment and suit up before heading onto the water.
• You must arrive at the base camp at least 20 minutes prior to the departure time for gearing up and a mandatory safety briefing.
• Due to heavy visitor traffic, especially during peak season, travelers should plan to arrive at the parking lot 40–50 minutes early to secure parking.
• Due to strict tour schedules, late arrivals will unfortunately result in the cancellation and full forfeiture of your booking fee.

✓ All-day tours can be cancelled up to 24 hours from the departure time by sending a written email to info@troll.is. You will receive a full refund except the 3% card fee. All cancellations requested less than 24 hours from the departure time are non refundable.

✓ In the case of cancellation of the tour by the operator because of extreme weather, road conditions, or other factors, we will assist you with rebooking to another date or booking other activities when possible or provide a full refund.